Do you share data with anyone?
No, we do not share any data with anyone.
Who retains the copyright on the content we upload?
You retain all copyright of any content that you upload.
How do you protect the privacy of your data?
We use industry best practices to protect the privacy and security of your data.
Has your site ever had a security breach?
Not to the best of our knowledge.
How do you use data shared through Google SSO and Google Drive?
We use the information provided by users such as their email address for authentication through G Suite single sign-on and for accessing the files in Google Drive of the user if they use this integration in our platform. We don’t alter in any way the user data in Google Drive and we only store the data in our system if the user wants this. We do not use Google user data in any other way.
Are you FERPA compliant?
Are you EU-US Privacy Shield compliant?
Yes, NEO complies with the EU-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. NEO has certified that it adheres to the EU-US Privacy Shield Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the EU-US Privacy Shield program, and to view NEO's certification, please visit https://aws.amazon.com/compliance/eu-us-privacy-shield-faq/.
Who have you selected for EU-US Privacy Shield dispute resolution?
We cooperate and comply with the EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) to investigate unresolved complaints.